We’ll start and continue this blog by forming its foundation around definitions in the context of the subject matter. The terms will be commonly used in the blogs which follow. This is my first attempt at creating a tailored list. We will periodically refine, expand, and update this list. As you’ll see over time, some of the terms can themselves generate blogs, examples, and discussion to explain their meaning in the field of conflict resolution.
Dispute is an issue within a relationship which has grown to the point a persons need creates strong opposition from other people in a relationship.
Conflict is an issue which creates a perception of a threat to an interest.
Disagreement creates a difference of opinion in a relationship.
Agreement creates mutual harmony for people in a relationship.
Collaboration is a process of working together.
Interest is something that provides us with a benefit.
Issue is a point in a relationship impacting an interest.
Need is a want or requirement lacking in a relationship created by a conflict over an issue between people.
Relationship is a state created by and between people in which there are mutual dealings which can be in a business with business, business with client or customer, or interpersonal context.
Avoid is what people do to keep away from conflict.
Prevent is what people do to keep conflict from happening.
Resolve is an agreement in which people mutually conclude needs have been met, an issue closed, and in an acceptable way to them, an interest satisfied.
Impasse is a term we stay away from other than to say it is, a state in a relationship in dispute in which the people involved have not yet quite figured out how to resolve their issues.
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